E-Learning ACT E-CPD Behavioural Insights (4 point)

ECPDBI

Traditional economics assumes that consumers make rational decisions but of course this is not so. BI reflects that, in reality, when making day-to-day decisions, consumers rarely behave in a well informed and fully rational way. 

BI provides insights and strategies to positively influence peoples’ decision-making, including choices of suppliers and purchasing. Learn how to apply behavioral insights in the Real Estate sector to build and strengthen your customer relationships in this online learning program.

Wisdom’s e-CPD program:
  • Allows you to train in your time‚ at your pace
  • Provides an opportunity to experience Wisdom’s quality training in an online environment
  • Means you don’t have to attend face-to-face training
  • Provides an efficient and quality CPD program.

CPD points 
By completing this module, real estate participants will achieve 4 of the required 12 points of professional development to meet the conditions for the renewal of a license or registration. This workshop fulfills the learning requirements under the Commissioner of Fair Trading’s – Agents (Continuing Professional Development) Guideline 2008 (category 2). 
 

Target Audience:

Learning Outcomes:

  • How to connect with your clients and customers in a more meaningful way
  • Use your influence to achieve better results for and agency and clients
  • Understand traps to avoid when communicating with your clients and customers
  • Apply BI to enhance the customer experience

Learning Methods:

Course Outline

Program Benefits:

Content:

Upcoming Workshops

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