Program Outline 

This program is aligned to the nationally recognised PSP40416 Certificate IV in Government Investigations. Completing the program will provide you with an opportunity to build on your existing investigative knowledge and skills, while earning the same qualification as all Commonwealth government agencies require of their investigators.  

While the qualification itself is designed for investigators working for government departments and agencies, we are designing the program to be relevant to you and NAB.  
 

Capability areas  

This program will develop contemporary investigation capability within NAB in three key areas. The broad topics and skills to be covered and developed through the program are outlined under each capability:  

 
Contextual Intelligence  

• Understanding working with Government investigators and regulators  
• Understanding and being able to work within legislative and regulatory frameworks  
• Undertaking strategic analysis  
• Understanding and working within strategic risk  

Investigative Mindset

• Applying critical thinking  
• Undertaking analysis  
• Cultivating open mindedness and objectivity  
• Applying ethical principles  
• Developing and applying mental discipline  
• Developing and applying emotional skills  
• Understanding and mitigating for unconscious bias  
• Exercising judgement  
• Applying procedural fairness  
• Making defensible decisions  
• Developing investigative strategy

Investigator Tradecraft

• Applying best practice to planning, conducting, finalising, reviewing, and evaluating investigations  
• Working within the rules of evidence  
• Applying ethical practice to all areas of conduct  
• Carrying out all elements of investigative interviewing  
• Applying situational awareness  
• Effective and advanced communication skills, including conflict handling and de-escalation  
• Preparing well-structured, well-written and well-founded investigation reports and recommendations  
• Recommending appropriate conclusions, findings and /or sanctions that assist senior decision-makers  
• Preparing and / or contributing to a criminal brief of evidence  

Program Structure  

The program is structured around four key blocks of learning:  

Block 1: Foundations of Government Investigations  

• Developing investigative mindset  
• Ethical conduct for investigators  
• Defensible decision making  
• Applying emotional skills  
• Understanding and working with government investigators  

Block 2: Investigative Best Practice  

• Understanding the investigative process  
• Planning investigations  
• Preliminary investigations  
• NAB Case Studies  
• Foundations of investigative interviewing  
• Interviewing techniques  

Block 3: Conducting Investigations  

• Conducting investigations  
• Responding to non-compliance  
• Promoting compliance  
• Situational awareness and managing risk in investigations  

Block 4: Finalising Investigations  

• Finalising investigations  
• Producing investigation reports and recommendations  
• Preparing briefs of evidence  
• Understanding judicial proceedings

Delivery Mode

Hybrid delivery with a blend of face-to-face workshop and virtual, over a period of twelve months, with digital resources available to support your learning and assessment via the myWisdom portal.  

Learner Support (LS) sessions are held for each learning block, to provide you with an additional hour of support from your facilitator in a collective setting. This is further supplemented by one on one or group coaching, which will be arranged with you as required.
 
Please note on three occasions, we will deliver two workshops over consecutive days. This is to assist with coverage and retention of themed topics and / or assessment under scenario conditions. We have also avoided NSW and Vic school holidays and public holidays.  

We understand that work and life can create scheduling conflicts for you. If you need to miss any workshops, please let your facilitator know ahead of time to minimise the impact on your learning.  

You will find the planned delivery schedule at the end of this document. Please note that this schedule is subject to change, but any changes will be communicated to you in advance.  

 

Program Benefits 

By the end of this program, you will be able to:  

• Explain and discuss ethical issues in the context of government activity and decision making  
• Access, interpret and apply legislative provisions to in the context of regulatory and compliance activities  
• Plan, initiate, conduct and conclude investigative activities  
• Produce high quality written documents to support investigative outcomes  
• Plan conduct, review and evaluate high quality investigative interviews  
• Explain and apply investigative mindset  
• Explain and apply investigative best practice  
• Develop and apply emotional skills, critical thinking skills and analytical skills to situations and interactions with others, in the context of NAB investigations  
• Identify the characteristics of defensible decisions and procedurally fair decisions, in the context of investigative and related activities  
• Reflect on and develop individual judgment and decision-making skills  
• Apply judgement and decision-making skills in simulated environments  
• Demonstrate reasoned decision-making and account for decisions under scrutiny.  

 

Recognition of existing qualifications & prior learning 

Any requests for recognition of prior learning will need to be directed to the program facilitator for review in conjunction with NAB.
 

Wisdom way delivery model  

The Wisdom Way learning model includes:  

Digital Workshops: Interactive facilitator led sessions (not e-learning) that enables structured learning of key program content. Digital workshops recreate the face-to-face Wisdom learning experience using a range of facilitation techniques and engagement tools. Digital platforms will also be used to engage participants at regular intervals throughout the program in informal and formal workshops. All digital workshops will be conducted using MS Teams.  

Learning Support Sessions: Facilitator led sessions throughout the program which can be tailored to the needs of the participants. These sessions can be used to support assessment tasks, clarify information covered during the workshops, introduce topical issues that arise between workshops or engage in discussion with the participants on topics of their choice relating to the program. Break-out rooms will provide an opportunity for participants to engage with a facilitator one on one if required or for small groups who want assistance to engage with the facilitator.  
 
myWisdom: The myWisdom online learning space provides participants with the opportunity to access resources, complete/upload assessment tasks, undertake learning activities, collaborate and reflect throughout the duration of the program.  

Networking & knowledge sharing: Participants in the program will enhance learning through sharing knowledge, experience and resources within and outside the workshops. Participants will be encouraged and supported to network outside of the classroom to augment learning and knowledge sharing and the development of sustainable networks and collaborative professional relationships.  

Readings & other resources: Participants will be provided with resources that underpin learning and provide the depth and breadth of the program’s content. Readings and resources will reflect contemporary theories, models, best practice guidelines and leading practice.  
 
Workplace tasks & activities: Participants will undertake a range of practical tasks and activities relevant to the NDIA and their own workplace. These tasks and activities will form many of the assessment requirements for the program.  

 

Attendance requirements 

To be updated as per clients 
 

Assessments information 

Wisdom takes a flexible and holistic approach to assessment by developing practical workplace based assessment and activities. It is supported by a range of Reasonable adjustment and Inclusive practice approaches (detailed below).  

Additionally:  

• assessments are designed to ensure assessment tasks combine units of competency that reflect real workplace application  
• assessments are designed to allow for integrating assessments of knowledge and skills  
• the geographic, financial or social needs of participants have been considered when developing assessments, especially an awareness of not placing a resource strain or LLN demand beyond what can be reasonably expected at the learning level  
• learning support is provided including one-on-one coaching (Learning coaches) and catch up sessions if required  
• assessment will always include more than one method to assess the appropriate depth and breadth of underpinning knowledge as reflected in the AQF level of the program (e.g. Level 1 and 2).  

Program facilitator 

This program will be facilitated by or co-facilitated by a team of Wisdom trainers, facilitators and assessors to ensure the right blend of skills is achieved when delivering the qualification.  
Your primary facilitator for this program is Ingrid Tomanovits. From time to time, other Wisdom facilitators may deliver or co-deliver sessions, depending on the specific requirements of the content.  

Qualification 

Core Units 

PSPETH002 Uphold and support the values and principles of public service 

PSPINV001 Plan and initiate an investigation 

PSPINV004 Conduct an investigation 

PSPREG012 Gather information through interviews 

PSPREG003 Apply regulatory powers 

PSPINV003 Finalise an investigation  

Elective Units 

BSBWHS211 Contribute to health and safety of self and others  

PSPREG042 Receive and validate data 

BSBCRT411 Apply critical thinking to work practices 

PSPREG004 Promote client compliance 

PSPGEN029 Value diversity 

BSBPEF502 Develop and use emotional intelligence 

PSPPCY004 Support policy implementation 

PSPGEN033 Use advanced workplace communication strategies 

BSBWRT411 Write complex documents 

Upon successful completion of the program by meeting the assessment requirements for above competencies, Wisdom Learning will issue participants with a nationally recognised qualification for the PSP40416 Certificate IV in Government Investigations. 

Please ensure you read the program outline before confirming your enrolment.

Program Schedules can be attached here as attachment