Diploma of Leadership and Management
Program Overview
This course is designed to upskill emerging leaders to equip with all the skills and knowledge required to be a future leader, supervisor or a manager. The work of leadership is constantly evolving. More than ever, we need leadership skills today. Current and future leaders need to be able to respond and lead through disruption and change as well as massive physical, economic, performance and workplace cultural challenges. Wisdom Learning’s BSB50420 Diploma of Leadership and Management program will support you in learning the ways to overcome the challenge and enhance your skills on planning, designing, implementing, and assessing solutions for unpredictable problems, as well as identify, analyse, and synthesize information from diverse sources.
By attending this program, participants will be able to:
- Manage in a challenging and complex environment
- Manage by results, not by visibility
- Implement and execute plans, decisions and solutions
- Effectively engage teams in a new world of flexible and remote workplaces
- Effectively and efficiently mobilise people and resources 
- Manage within ambiguity and change
- Understand and apply behavioural insights in the workplace.
Program Outcomes
The program will:
- Develop capabilities to address current and projected skill gaps in the areas of delivering and managing services and projects
- Develop skills of managers and senior project staff to become ‘learning leaders’ and contribute to Providence Consulting becoming a learning organisation
- Increase Providence’s workforce capability and capacity to provide quality services to their stakeholders
- Enhance Providence’s capabilities and reputation as a learning organisation and lead to increased attraction and retention of quality and capable staff who will provide services to their stakeholders
- Develop transferable skills, key to all organisational environments
- Provide a nationally recognised qualification that is tailored and contextualised to the Providence Consulting.
Capability areas
This program will develop capabilities in four key areas:
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Strategic stakeholder engagement and management
Understanding and managing complex and dynamic relationships
Enhancing self-awareness and respecting and valuing difference
Applying the Providence customer service approach
Living the Providence key principles and APS/ADF values
Developing personal and team well-being and resilience. |
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Effectively leading and managing remote, hybrid and flexible teams
Coaching and mentoring team members
Recognising and managing unconscious bias, real and potential bias
Developing people as future leaders
Understanding leadership and followership in the Providence context
Leading and managing for results. |
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Managing teams delivering services in the Providence context
Responding and adapting to changes in a dynamic environment
Developing ‘commercial nous’
Managing the balance of client and business outcomes
Applying critical thinking tools and techniques in the Providence context
Developing contextual intelligence. |
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Managing project service deliverables in complex and dynamic environments
Delivering services on projects efficiently and effectively
Solving problems in complex operating environments
Managing effective outcome focused meetings
Practical risk management in the Providence context
Preparing accurate, concise and fit for purpose reports |
Program Structure
The BSB50420 Diploma of Leadership and Management will be facilitated into 4 blocks in conjunction to the capability areas.
Block 1: Managing in Context
Block 2: Managing Relationships
Block 3: Managing People
Block 4: Managing Projects
Program Duration
The duration of the program is 12 months, the schedule for the program will be available pending further confirmation between Providence Team and Wisdom Learning.
Delivery Mode
The program will be delivered virtually with digital resources available to support your learning and assessment via the
myWisdom portal.
Qualification
The program has been designed to meet the specific needs of Providence staff and will be fully contextualised to the project specific operations. The qualification is comprised of the following twelve units of competency
Core Units
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
Elective Units
BSBOPS504 Manage business risk
BSBPEF501 Manage personal and professional development
BSBXCM501 Lead communication in the workplace
BSBTWK503 Manage meetings
BSBPEF401 Manage personal health and wellbeing
BSBWRT411 Write complex documents.
Certification
Upon successful completion of the program by meeting the assessment requirements for above competencies Wisdom Learning will issue participants with a nationally recognised qualification for the BSB50420 Diploma of Leadership and Management.
Recognition of prior learning
Wisdom offers all prospective learners for the BSB50420 Diploma of Leadership and Management Recognition of Prior Learning (RPL) and credit transfer (CT). RPL is an assessment process that recognises current skills and experience gained from work, life experience, or formal study. Credit Transfer involves transferring formal education credits from one institution to another.
Please review
Wisdom's RPL Information Package.
Assessment
As this is an accredited program leading to a nationally recognised qualification, program participants must meet the assessment requirements of the units of competency listed above.
This program will involve a range of assessment methods and approaches in response to your individual and organisational learning requirements, involving core assessments as part of the relevant units of competency, additional tasks and exercises. During this program you will undertake assessment of some units of competency individually, and some will be clustered.
Your facilitator/s will provide you with detailed individual assessment tasks throughout the program. These tasks will contain detailed instructions and information on the assessment process and the range and conditions of the assessment.
While this process can evolve in response to your achievements, assessment requirements will be transparent, and participants will be guided through activities in a manner that upholds the normal principles of assessment and evidence rules.
Delivery Model
The Providence’s BSB50420 Diploma of Leadership and Management will apply accelerated learning techniques using the Wisdom Way Learning Model, represented in the diagram below:
Digital Workshops: Interactive facilitator led sessions (not e-learning) that enables structured learning of key program content. Digital workshops recreate the face-to-face Wisdom learning experience using a range of facilitation techniques and engagement tools. Digital platforms will also be used to engage participants at regular intervals throughout the program in informal and formal workshops. All digital workshops will be conducted using MS Teams.
Learning Support Sessions: Facilitator led sessions throughout the program which can be tailored to the needs of the participants. These sessions can be used to support assessment tasks, clarify information covered during the workshops, introduce topical issues that arise between workshops or engage in discussion with the participants on topics of their choice relating to the program. Break-out rooms will provide an opportunity for participants to engage with a facilitator one on one if required or for small groups who want assistance to engage with the facilitator.
myWisdom: The myWisdom online learning space provides participants with the opportunity to access resources, complete/upload assessment tasks, undertake learning activities, collaborate and reflect throughout the duration of the program.
Networking & knowledge sharing: Participants in the program will enhance learning through sharing knowledge, experience and resources within and outside the workshops. Participants will be encouraged and supported to network outside of the classroom to augment learning and knowledge sharing and the development of sustainable networks and collaborative professional relationships.
Readings & other resources: Participants will be provided with resources that underpin learning and provide the depth and breadth of the program’s content. Readings and resources will reflect contemporary theories, models, best practice guidelines and leading practice.
Workplace tasks & activities: Participants will undertake a range of practical tasks and activities relevant to the Providence and their own workplace. These tasks and activities will form many of the assessment requirements for the program.
Attendance
This program includes assessment and learning activities built into all workshops and your contributions during workshops will directly impact on your assessment.
Program facilitators
This program will be facilitated by or co-facilitated by a team of trainers, facilitators and assessors to ensure the right blend of skills is achieved when delivering the qualification.
Your primary facilitator for this program is Paul Barrie. From time to time, other Wisdom facilitators may deliver or co-deliver sessions, depending on the specific requirements of the content. As your primary facilitator Paul’s role is to help you succeed.
Paul believes that helping people to perform at their best, is the key to building a better, more purposeful society. He combines 30 years’ applied leadership experience in the most complex operating environments, with his finely honed facilitation and developmental coaching practices to create effective and authentic connections and outcomes. He will work closely with the participants to develop their capacity to be better leaders and collaborators by creating spaces that allow people to think, learn, and create at their best, and to work together to make higher quality decisions and commit fully to their most important priorities and activities.
ACT User Choice funding opportunities
ACT User choice funding may be available for eligible employees through ACT Government funding initiatives - ACT User Choice funding for the delivery of Australian Apprenticeships. Australian Apprenticeships in the ACT are funded by the ACT and Australian Governments. Wisdom Learning is an approved training provider for BSB50420 Diploma of Leadership and Management course under ACT User choice funding.
Employee eligibility
To be eligible to undertake this course under ACT Australian Apprenticeship training contact, employee must:
- work for an ACT employer (Employer must have a physical address in the ACT, not just a PO Box)
- be at least 15 years of age, and
- be an Australian citizen, permanent resident, or New Zealand passport holder resident for more than 6 months, or
- an eligible visa holder, and
- receive remuneration for your work, and
- complete a minimum of 15 hours combined work and training per week, and
- have the required supervision in the workplace for an Australian Apprentice
Australian Apprentice/Trainee's training contracts in the ACT are managed by an Apprenticeship Connect Australia Provider. There are two Providers contracted in the ACT region. They are MAS National and MEGT. You can choose either of the providers to begin your Australian Apprenticeship training contract. It is crucial that an employee along with their supervisor attend the sign-up session with the Apprenticeship Connect Australia Provider for creating their apprenticeship Training Contract if they would like to undertake this course under user choice funding.