Please find the materials we’ll refer to during our workshops, and that you’ll need to refer to in order to complete your assessments.
Your facilitators will guide you towards relevant materials during our sessions, and you can access them whenever you need to support your learning and assessments.
Regulatory and Compliance Framework
Working with vulnerable people compliance framework
Vehicle Safety Standards_Framework
Parking operations compliance framework
Liquor licensing compliance framework
Gambling and racing compliance framework
Fair trading compliance framework
Environment protection compliance framework
Building and construction services compliance framework
Whole of ACT Government Resources
Conflict of Interest Policy Tool 2 Information Sheet
Conflict of Interest Policy Tool 1 Examples and Definitions
Conflict of Interest Policy 2021
Access Canberra Accountability Commitment Policies
Access Canberra Factsheet Compliance visits
AC Customer Service Charter Policy – PDF
AC Complaint Investigation Policy – PDF
Videos
Intelligence Fundamentals
Reasonable person test
Elements of an Offence
Developing Investigative Mindset
Reflective Practice
SCARF
Professor Ray Bull: The Importance of Building Rapport